Two call positions
The operator sees call status and uses answer, hold, resume, TALK and hang-up. The Call button opens selection of a number or extension, saved account and available line.
Studio and connections / AURA
Prepare callers before they become part of the show.
Phone / SIP connects incoming and outgoing calls with radio studio work. Two call positions, contacts, notes and history help operators follow guests. Private conversation, hold, prepared audio routes and signalling provide a clear process from the first call to bringing someone on air.
SPECIFIC CAPABILITIES
The operator sees call status and uses answer, hold, resume, TALK and hang-up. The Call button opens selection of a number or extension, saved account and available line.
Search contacts with multiple numbers, location, tags and notes. History distinguishes incoming, outgoing and test calls, supports search and exports displayed rows to CSV.
Separate caller audio sent to the mixer from private communication and the prepared programme route. Audio devices, channels and returns are defined according to the installation's actual studio wiring.
A small floating window, desktop alerts and a Playout display help track incoming calls. Colours, flashing, CUE ringing and window position adapt to the studio's needs.
Connect phone buttons and feedback lights through the shared Mixer profile. Triggers can send prepared phone actions, while the service maintains the authoritative state of each current call.
BUILT-IN TOOLS AND AREAS
These features belong within this module and support different stages of everyday work.
After preparing SIP accounts and studio audio routes, the operator answers a call. They check the guest privately and coordinate the on-air moment with the presenter. During the conversation, they monitor status, use hold if needed and leave a record and note for colleagues afterwards.
EXPLORE FURTHER
YOUR STATION. YOUR WAY OF WORKING.
Let's review your programming, team size and content preparation process. We will show you specific tools and build a practical workflow for your station.